We’ve made it as easy as possible to manage your account, but if you have any questions or need a bit more information our Help Bot is here to guide and support you -24/7.

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Help Bot is designed to help you find a solution or an answer as quickly as possible, so you get the best out of your membership.

Help Bot will assist you in managing your syndicates and allows you to report any problems with payments, tickets, games and vouchers.

If you still want to speak to a member of our Live Chat team our Help Bot will connect you. 

All games have a cash prize for you to collect. Our games are split into two forms- mini-game and instant. Simply exchange your free points for a game play and see how much you can win. Our top prize of £7000 cash can be found on Spin Me a Fortune and Sweet Luck. Don’t forget we have lots of other prizes to be won at all levels, so remember to give them all a try!

Spin and win £7,000!

Are you feeling lucky today? Spin the wheel and you could walk home with £7,000 cash.

Additional Information: 

• Visit our game store today and test your skills and you could win real cash prizes!

There are lots of offers and promotions available to existing and new members. Visit your ‘Preference’ and set the alerts on to receive your exclusive deals via SMS and email. 

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Once you set alerts on you’ll then receive all our weekly offers for a variety of different lotteries, free games and extra bonus points.

There are always extra rewards available upon registration and any time you check your winnings. 

Additional Information: 

• Check out our new offers and promotions here – Link to store

Yes,  If you go to Active Tickets and then Managing your syndicate you should see Syndicate’s status, just click on Pause or Unpause. 

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Additional Information: 

Please be aware that once you have paused your syndicate, you won’t be entered into any draws and there won’t be any weekly payments for your syndicate.

After you have unpaused your syndicate, we will bill you on the next billing date and you should be entered into the weekly draw.